SIT50422 – Diploma of Hospitality Management

The SIT50422 – Diploma of Hospitality Management is designed for learners aiming to advance into management roles in the hospitality industry. It develops the skills and knowledge needed to manage operations, lead teams, deliver exceptional customer service, and ensure compliance with workplace standards and safety regulations.

• Duration: 6 to 24 months (depending on delivery mode, learner pace, and workplace training requirements)
• Delivery Method: Blended (Online + Workplace)
• Certification: No Expiry
• Cost: $5,000.00
• Payment Options: Credit Card, Direct Payment

Job Opportunities

Graduates can work in roles such as:

• Hospitality supervisor
• Team leader
• Operational manager

Graduates are qualified to manage staff, oversee hospitality operations, and provide high-quality customer service in hotels, restaurants, cafés, and other hospitality venues.

Entry Requirements

There are no entry requirements for this qualification.

What You'll Learn

Learners develop advanced hospitality management skills, including:

• Coordinating food and beverage services and supervising staff
• Managing customer experiences and overseeing budgets
• Implementing workplace procedures and operational processes
• Leadership, problem-solving, and effective communication
• Workplace safety, hygiene, and professional standards

Blended learning approach includes online learning in hospitality management, customer service, workplace policies, and operational procedures, as well as practical experience in real or simulated hospitality environments including supervising service, managing operations, and delivering customer experiences.

Further Studies

Pathway into advanced hospitality management, leadership, or specialised operational management qualifications.

Assessment

• Practical demonstrations and workplace projects
• Written tasks and scenario-based exercises
• Observation of skills in real or simulated hospitality settings
• Completion of all core and elective units

Certificate is awarded upon successful completion of all required units.