SIT50122 – Diploma of Travel and Tourism Management

The SIT50122 Diploma of Travel and Tourism Management is designed for learners aiming for leadership or management roles in the tourism industry. It equips learners with advanced skills to manage tourism operations, plan travel services, coordinate teams, and deliver high-quality customer experiences.

• Duration: 6 to 24 months (depending on delivery mode, learner pace, and workplace training requirements)
• Delivery Method: Blended (Online + Workplace)
• Certification: Nationally recognised qualification
• Cost: $6,000 (fee for service). Fees can vary depending on your eligibility for government funding, concessions or a traineeship. Contact us to confirm your eligibility and what you'll pay.
• Payment Options: Credit card, direct payment

Job Opportunities

Graduates can work in roles such as:

• Travel or tourism manager
• Tour operations manager
• Tourism supervisor
• Visitor services manager

Graduates are equipped to lead teams, oversee tourism operations, and deliver high-quality customer experiences in travel agencies, tour operators, and visitor services organisations.

Entry Requirements

There are no formal entry requirements for this qualification.

What You'll Learn

Learners develop practical skills in:

• Managing tourism businesses and operations
• Designing travel itineraries and coordinating suppliers
• Delivering high-quality customer service and resolving complex customer issues
• Leading teams and managing staff performance
• Implementing workplace procedures and meeting legal and regulatory requirements
• Sustainability, safety, and professional conduct in tourism operations

The blended learning approach includes online learning in tourism management, customer service, workplace policies, and business operations, as well as practical experience through workplace placements or simulated tourism environments to manage operations, coordinate tours, and deliver tourism services.

Further Studies

Pathway into advanced leadership and management qualifications, or specialised tourism, events, or hospitality qualifications.

Assessment

• Workplace projects and practical demonstrations
• Written tasks and scenario-based exercises
• Observation of skills in real or simulated tourism management environments
• Completion of all core and elective units

The qualification is awarded upon successful completion of all required units.