BSB50420 – Diploma of Leadership and Management

The BSB50420 – Diploma of Leadership and Management is designed for individuals who want to develop the skills and confidence to lead teams, manage workplace operations, and take on greater responsibility in a variety of organisational settings. The course prepares learners for middle management roles, with a strong focus on practical leadership, effective communication, and operational planning. It equips students with the ability to manage team performance, implement business plans, and apply leadership strategies to achieve organisational goals in real-world workplace environments.

• Duration: 6 to 24 months (depending on delivery mode, learner pace, and workplace training requirements)
• Delivery Method: Blended (Online + Workplace)
• Certification: Nationally recognised qualification
• Cost: $4,000 (fee for service). Fees can vary depending on your eligibility for government funding, concessions or a traineeship. Contact us to confirm your eligibility and what you'll pay.
• Payment Options: Credit card, direct payment

Job Opportunities

Graduates can pursue roles such as:

• Operations manager
• Department manager or coordinator
• Office manager
• Duty manager
• Project coordinator
• Warehouse or logistics manager

Entry Requirements

There are no formal entry requirements for this qualification. Recommended: experience in a leadership or supervisory role, or completion of a Certificate IV in Leadership and Management or Business.

What You'll Learn

Learners will develop practical skills including:

• Leading and managing teams effectively in the workplace
• Planning and organising operational and team goals
• Managing team performance and providing effective feedback
• Developing workplace communication and interpersonal leadership skills
• Managing workplace relationships and resolving conflict
• Implementing business plans and monitoring performance outcomes
• Managing budgets and financial resources (at an operational level)
• Leading workplace change and supporting continuous improvement
• Managing risks and ensuring compliance in business operations
• Applying emotional intelligence in leadership situations

Further Studies

Pathway into the BSB60420 Advanced Diploma of Leadership and Management or other advanced management qualifications.

Assessment

• Practical workplace tasks and simulations
• Observation of leadership and management skills in real or simulated settings
• Written assessments or online quizzes
• Completion of all core and elective units

The qualification is awarded upon successful completion of all required units.