BSB30120 – Certificate III in Business

The BSB30120 Certificate III in Business is designed for individuals seeking to work in administrative, customer service, or operational roles across various business environments. This course develops practical skills that can be applied in corporate offices, small businesses, government, education, retail, and service industries.

• Duration: 6 to 24 months (depending on delivery mode, learner pace, and workplace training requirements)
• Delivery Method: Blended (Online + Workplace)
• Certification: Nationally recognised qualification
• Cost: $2,500 (fee for service). Fees can vary depending on your eligibility for government funding, concessions or a traineeship. Contact us to confirm your eligibility and what you'll pay.
• Payment Options: Credit card, direct payment

Job Opportunities

Graduates can work in roles such as:

• Administration assistant
• Customer service officer
• Office support worker
• Data entry officer
• Business administration assistant

Entry Requirements

There are no formal entry requirements for this qualification.

What You'll Learn

Learners gain practical business skills including:

• Effective workplace communication
• Preparing business documents
• Using workplace technology and information systems
• Managing records, schedules, and tasks
• Supporting team activities and customer service
• Problem-solving, time management, and task prioritisation

The qualification is made up of 13 units: 6 core and 7 elective. Electives can be chosen to suit specific workplace outcomes such as administration, customer engagement, medical administration, or business technology.

Further Studies

Pathway into the BSB40120 Certificate IV in Business or leadership and management qualifications.

Assessment

• Practical workplace tasks and simulations
• Observation of skills in real or simulated work settings
• Written assessments or online quizzes
• Completion of all core and elective units

The qualification is awarded upon successful completion of all required units.