SIT40422 – Certificate IV in Hospitality

The SIT40422 Certificate IV in Hospitality is designed for learners aiming to progress into supervisory roles in the hospitality industry. The course develops skills to coordinate operations, lead a shift team, deliver high-quality customer service, and ensure compliance with workplace and safety standards.

• Duration: 6 to 24 months (depending on delivery mode, learner pace, and workplace training requirements)
• Delivery Method: Blended (Online + Workplace)
• Certification: Nationally recognised qualification
• Cost: $4,000 (fee for service). Fees can vary depending on your eligibility for government funding, concessions or a traineeship. Contact us to confirm your eligibility and what you'll pay.
• Payment Options: Credit card, direct payment

Job Opportunities

Graduates can work in roles such as:

• Hospitality supervisor
• Shift supervisor
• Team leader
• Food and beverage supervisor

Graduates are equipped to supervise staff, support smooth day-to-day operations, and deliver excellent customer experiences in hotels, restaurants, cafés, and other hospitality venues.

Entry Requirements

There are no formal entry requirements for this qualification.

What You'll Learn

Learners develop hospitality supervision skills including:

• Coordinating food and beverage service and supervising staff
• Maintaining service standards and managing customer experiences
• Rostering and allocating work during a shift
• Handling workplace documentation and operational procedures
• Leadership, problem-solving, and effective communication
• Safety, hygiene, and workplace compliance

The blended learning approach includes online learning in hospitality supervision, customer service, workplace policies, and operational procedures, as well as practical experience in real or simulated hospitality environments including supervising service, coordinating operations, and delivering customer experiences.

Further Studies

Pathway into the SIT50422 Diploma of Hospitality Management or other leadership and management qualifications.

Assessment

• Practical demonstrations and workplace projects
• Written tasks and scenario-based exercises
• Observation of skills in real or simulated hospitality settings
• Completion of all core and elective units

The qualification is awarded upon successful completion of all required units.